Returns Policy

In order that our goods reach you in first class condition all items are fully inspected prior to packaging and delivery.

If you are not completely satisfied by your purchase e.g. the item does not fit etc. you may return the goods for any valid reason within 7 working days of receipt of the goods. (Excluding Saturdays, Sundays and Bank Holidays)

Any item which is returned to us must not show any signs of being worn, must not be contaminated by perfume or make-up, be in their original condition and any security tags, labels or swing tickets be intact and remain attached. Goods must be returned in their original packaging and at your cost.

Your goods will contain a ‘Returns Form’. Please complete this form stating the reason for your return and include this form with your return goods. After the goods have been examined by us please allow up to 14 days for the credited refund.

If the goods are returned outside of this period or without the completed ‘Return Form’ or in any way be in breach of our returns policy, we may refuse to offer a refund and may return the goods to you.

If after purchase you find the goods fail in some way either due to defective materials or workmanship and is therefore unsatisfactory, please return the item to us and together in writing state the nature of your complaint. We will then investigate the matter and inform you in writing of our findings. If it is found that the item is defective then we will offer to repair the item, or a suitable replacement, or a refund in part or in full of the original purchase price including postage and packaging.